Terms of Service

Welcome to After6 AI LLC ("After6 AI," "we," "us," or "our"). By accessing our website at https://www.after6ai.com or engaging our services, you agree to be bound by these Terms of Service. Please read them carefully.

If you do not agree to these terms, please do not use our website or services.

Services

After6 AI LLC provides AI-powered automation services for businesses, including but not limited to:

• AI voice agent design, configuration, and deployment
• SMS and text message automation setup
• CRM (Customer Relationship Management) setup and management
• Lead generation automation and workflow builds
• Ongoing support and consulting related to the above services

Specific deliverables, timelines, and fees for services are outlined in separate service agreements or proposals provided to each client.

AI Voice Agent Scope

Our AI voice agent services are designed for call triage and lead capture only. Unless otherwise specified in a separate service agreement, our AI voice agents do not:

• Quote, estimate, or discuss pricing for a client's products or services
• Collect, process, or store payment or credit card information on behalf of a client or After6 AI LLC
• Complete transactions or sales on a client's behalf

Clients remain solely responsible for communicating pricing to their own customers and for collecting payment through their own chosen payment methods. Where a caller requests pricing or attempts to make a payment during a call, our AI voice agent will direct the caller to await follow-up from the client, or to the client's own website or payment channel, as applicable.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

• Use the website in any way that violates applicable local, state, national, or international law or regulation
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the website or its related systems
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website

SMS Communications

When you opt in to receive SMS communications from After6 AI LLC:

• You may receive informational messages, appointment reminders, service updates, and/or promotional offers, depending on your consent selection.
• Message and data rates may apply.
• Message frequency varies.
• To opt out, reply STOP to any message. You will receive a confirmation and no further messages will be sent.
• For help, reply HELP or contact hello@after6ai.com.

We do not sell or share your phone number or SMS consent with third parties for their marketing use.

Payment and Refund Policy

Payment terms for After6 AI services are specified in individual service agreements. Unless otherwise stated:

• All fees are due as outlined in your service agreement or invoice.
• Setup fees and deposits are non-refundable once work has commenced.
• Monthly retainer fees are billed in advance and are non-refundable for the current billing period.
• Disputes regarding invoices must be raised within 14 days of the invoice date.

Subscription plans purchased through our online checkout are governed by the Subscriptions, Free Trials and Cancellation section below.

Subscriptions, Free Trials and Cancellation

Who you are buying from. Subscription plans offered on our website and through our checkout links, including the After6 AI plans and the FieldTenderPay plans, are sold by After6 AI LLC. FieldTenderPay is a product of After6 AI LLC, and your receipts, invoices and card statement may show either name.

Free trials. Some plans include a free trial (for example, 14 days). A payment card is required to start a trial, and you are not charged during the trial. The length of the trial, the date it ends and the amount that will be charged are shown at checkout and in your confirmation email.

Automatic renewal and billing. Unless you cancel before your trial ends, your card is automatically charged the plan price shown at checkout when the trial ends. After that, your subscription renews automatically each billing period (monthly, unless the plan states otherwise) and your card is charged in advance for the next period, until you cancel. Payments are processed by Stripe, and we do not store your full card number. Applicable taxes are added at checkout or on your invoice.

Cancelling. You may cancel at any time. To avoid being charged when a free trial ends, cancel before the trial end date and time shown at checkout. To cancel, use the cancellation link in your billing emails or receipts where one is provided, or email hello@after6ai.com from the address on your account and include your business name. If you cancel a paid subscription, your service remains available until the end of the billing period you have already paid for, and you will not be charged again after that. Cancelling does not reverse charges that have already been made.

No refunds. Once a charge has been made it is non-refundable, including the first charge after a free trial and any partial or unused part of a billing period, except where a refund is required by applicable law. We do not prorate or credit unused time when you cancel.

Failed payments. If a payment fails, we may retry the charge, ask you to update your payment method, and suspend or cancel the service if payment is not received.

Price changes. We may change plan prices. We will notify you by email in advance, and the new price applies from your next billing period after the notice. If you do not agree to the new price, you may cancel before it takes effect.

Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of After6 AI LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Work product created specifically for a client under a service agreement becomes the property of that client upon full payment, unless otherwise specified in the agreement.

Third-Party Platforms

Our services may involve configuration and use of third-party software platforms and SaaS tools. Your use of those platforms is governed by their respective terms of service. After6 AI LLC is not responsible for changes, outages, or policy updates made by third-party platforms.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or achieve any particular result for your business.

Results from AI automation, lead generation, and marketing services vary and are not guaranteed.

Limitation of Liability

To the fullest extent permitted by law, After6 AI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the fees paid by you to After6 AI LLC in the three months preceding the claim.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Minnesota.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. We will indicate the date of the most recent update at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms of Service, please contact us: